Built on Trust and Transparency
At Best Capital Services, our policies reflect our commitment to transparency, fairness, and efficiency in all our dealings. Designed with our clients and partners in mind, these policies ensure clarity in processes, equitable treatment, and seamless operations.
By fostering trust and reliability, we aim to build long-term relationships and support your financial journey with confidence and integrity.
![]()
Our Policies
Our Policies
Our policies are designed to ensure transparency, fairness, and efficiency
fostering trust and
long-term success for our clients and partners.
| S.No. | Name | Update Date | Action |
|---|---|---|---|
| 1 |
Agriculture Loans Policy |
20-11-2025 | |
| 2 |
ALM Policy |
20-11-2025 | |
| 3 |
Anti-Bribery Anti-Corruption Policy |
20-11-2025 | |
| 4 |
Anti Money Laundering Policy |
20-11-2025 | |
| 5 |
Business Process Flow |
20-11-2025 | |
| 6 |
Code of Conduct Policy |
20-11-2025 | |
| 7 |
Collection Policy |
20-11-2025 | |
| 8 |
Collection, Repossession & Customer Grievance Redressal Policy |
20-11-2025 | |
| 9 |
Collections Policy - Standard Operating Procedure |
20-11-2025 | |
| 10 |
Corporate Governance Policy |
20-11-2025 | |
| 11 |
Credit Risk Policy |
20-11-2025 | |
| 12 |
Customer Grievance Redressal Mechanism |
20-11-2025 | |
| 13 |
Daksh Policy Adopted by Best Capital Services |
20-11-2025 | |
| 14 |
Employee Code of Conduct Policy |
20-11-2025 | |
| 15 |
Fair Practice Code |
20-11-2025 | |
| 16 |
Grievance Policy |
20-11-2025 | |
| 17 |
Interest Rate Policy |
20-11-2025 | |
| 18 |
Information Technology (IT) Policy |
20-11-2025 | |
| 19 |
KYC and Anti Money Laundering Policy |
20-11-2025 | |
| 20 |
Mortgage Loan Policy |
20-11-2025 | |
| 21 |
Nomination Policy |
20-11-2025 | |
| 22 |
Penal Charges Policy |
20-11-2025 | |
| 23 |
Policy on Prevention of Fraud |
20-11-2025 | |
| 24 |
Policy on Prevention of Sexual Harassment |
20-11-2025 | |
| 25 |
Privacy Policy |
20-11-2025 | |
| 26 |
Recovery, Compromise, Settlement, NPA Provisioning & Write-Off Policy |
20-11-2025 | |
| 27 |
Related Party Transactions Policy |
20-11-2025 | |
| 28 |
Risk Management Policy |
20-11-2025 | |
| 29 |
Small Loan Policy |
20-11-2025 | |
| 30 |
Vigil Policy |
20-11-2025 |